Call Recording Systems
4102 USB AuxBox Call Recording System
The USB AuxBox provides digital desktop voice recording capability for Nortel Networks™ Norstar, BCM, and Meridian 1 digital telephones. Telephone conversations are stored as call records on a customer supplied PC using the Call Recording Software provided with each unit.

The Call Recording Software allows call records to be easily played back over PC speakers or headset. Call records may be emailed for quick and easy sharing of telephone conversations
to facilitate quality monitoring, training or distribution of key information. Call records may also be easily moved to project or contact folders for archiving.

Recording may be automatic or manually activated by pressing a key on the telephone. In manual mode, pressing the record key at any time during a call captures the entire conversation.

USB connectivity to the PC ensures high quality digital speech and data recording over a single plug & play connection supported by Windows 98SE, ME, 2000, and XP.

Features: Typical Applications:
  • automatic or manually record
  • call duration, date & time
  • call display information
  • call record move, email and copy functions
  • WAV or compressed WMA audio format
  • task bar flashing indicator when recording
  • small call centers, customer service
  • financial trading, banking, accounting
  • emergency services
  • legal offices
  • contract negotiation, purchasing, sales
  • school administration, reception, counselling
4102R Digital Line Card

As an alternative to the 4102 Digital AuxBox, the 4102R Digital Line Card is designed for equipment or server room installations of the multi-user Enterprise Call Recorder software. Each line card permits calls to be recorded from a single station of a Nortel Networks TM Norstar, Business Communication Manager, Meridian 1, or Succession digital telephone.

Up to 16 Digital Line Cards can be rack mounted utilizing the 4210 Shelf

4105 Analog AuxBox
The 4105 Analog AuxBox ideal for home offices or organizations and businesses requiring desktop call recording on an analog telephone. The AuxBox utilizes the USB port of a PC to save call records, and offers one output to provide an interface for Algo visual or audible alerting accessories. Includes Client Call Recorder Software, USB cable, and line cord (no power supply required).
4210 Shelf
The 4210 Shelf permits rack mounting of the Digital Line Card in an equipment or server room for multi-user call recording using the Enterprise Call Recorder Software. The 19” 3U self unit includes a USB controller card and power supply for more efficient equipment room installations. Up to 16 Digital Line Cards can be installed in a single shelf, with empty slots covered with a 4102RB Shelf Card Location Blank
4302 IP AuxAdapter

Connecting to a Nortel Networks TM i2004 telephone, the 4302 IP AuxAdapter provides desktop call recording to a PC via a USB port. Two outputs provide an interface for visual or audible alerting accessories.

Includes Client Call Recorder Software and USB cable.

4100 AuxBox Dry Contact for Nortel PBX
The 4100 AuxBox can be used with Nortel Networks' Meridian 1, Norstar, or BCM digital telephones for a variety of solutions including analog recording, detection of message waiting, in-use, or ring.

The 4100 AuxBox connects to the digital wire pair between a Meridian Digital telephone and a Meridian 1 PBX, Norstar KSU, or Business Communications Manager. The 4100 AuxBox is compatible with the following telephones:

Norstar/Business Communications Manager
M7100, M7208, M7310, M7324 T7100, T7208, T7316, T7406
Meridian 1-
M2006, M2008, M2616 M3901, M3902, M3903, M3904, M3905

Requirements for these features are frequently found in call centers, schools, professional offices, home offices, command centers, and financial institutions. The 4100 AuxBox detects and automatically adapts for M1, Norstar, or Business Communications Manager. The 4100 AuxBox is completely passive to the digital connection of the telephone and will not affect the operation or loop limit of the digital telephone.

Available in desktop or rack mount versions, the AuxBox is a flexible solution.

Ordering Information:
4100 AuxBox desktop NA (117V 60Hz)
4100R AuxBox rack mount card
4110 19" 3U AuxBox shelf for 4100R cards, 16 slot, with power supply

Provides dry contact for: Provides audio output for:
  • Message waiting
  • Telephone in use
  • Ringing
  • Voice recording
  • Loudspeaker paging
The AuxBox may be set up: Popular applications include:
  • At or near the desktop (plug and play connectivity)
  • In the telephone equipment room
  • For loud paging
  • Desktop telephone call recording
  • Visual message waiting
  • Visual or loud ringing
  • Amplified internal paging
  • Visual in use indication
  • Tape Recorder
SW6002 Client Call Recorder Software
The SW6002 Client Call Recorder software works with the IP, Digital, Analog, and Centrex AuxBox hardware to provide single-user manual or automatic recording of calls. Call records can be saved for playback, archiving, or sharing and accessing information via email or LAN/WAN in a WMA file format. The file size of saved calls is approximately 3MB per hour of recorded conversation. Additional features include capture of call display information, and a comment field for real-time addition of notes for each recorded call.
SW6050 i2050 Client Call Recorder Software
With the same features as the Client Call Recorder software, the SW6050 i2050 Client Call Recorder Software is designed for use with the Nortel Networks TM i2050 soft phone. The software provides single-user call recording capability on any PC or laptop operating an i2050 soft phone. No AuxBox hardware is required to use this software.
SW6101/SW6104 One/Four Station Enterprise Call Recorder License Software
The Enterprise Call Recorder Software provides multi-user call recording capability utilizing the IP, Digital, Analog, and Centrex AuxBox hardware. Supervisory features include centralized storage of call records for playback, search or emailing purposes, live call monitoring, and password protection. One AuxBox is required per station, and up to 16 users can be supported on a single PC or 32 on two PC’s. Licenses can be purchased in multiple quantities to meet specific user requirements.
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