Caller Visual Indicators

The Visual Indicator is a highly visible light that has many uses, including visual message waiting indication, in-use indication, and ring indication.

Visual message waiting indication with the alerter lets users know, even from a distance, that they have new voicemail. In-use indication benefits headset users in call centers or high density environments. Visual ring indication is useful in high noise environments or where audible ringing is not desired, such as nurseries or recording studios.

Highly flexible, the visual indicator can be located on the desktop, mounted with adhesive hook and loop tape on a wall or other surface, or the alerter can be hard wired in a wall or ceiling mount application. Designed with maximum visibility in mind, the alerter is a popular solution for many situations.

Our visual indicators are constructed with 18 high intensity LEDs, softly diffused, to provide visual indication of in-use, ringing, message waiting, ACD caller in queue, or practically any other event on a Norstar, Business Communications Manager, or Meridian 1 digital telephone. (Additional equipment may be required). The 1127 Visual Indicator can be located on the desktop, cubicle wall, above a computer monitor, or hard wired in a wall or ceiling mount application. The 1127 is highly visible in all directions. Also available with a power supply as 1127P.

Examples of Popular Applications:
Visual indication of a headset user on a call: Visual message waiting indication:
  • Receptionists
  • Call center agents
  • Employees in a cubicle environment
  • Retail
  • Schools
  • Floor supervisors
Visual ring indication: ACD queue activity:
  • Night clubs
  • Hospitals
  • Recording studios
  • Visual indication of caller in queue
  • Visual indication of time parameter exceeded while in queue
Visual Indicator Specifications:
LED Output: 18 high intensity low dispersion angle LEDs diffused
Plug & Play Connectors: 2.1mm ID jack input for power, 24Vdc 80mA polarity independent 2.5mm jack input for dry contact closure
Terminal Connections: Power, signal (dry contact or AUX SPKR from 1825 Duet Plus ® )
Maximum Wire Distance: 1000 feet (300m) using 24 gauge wire for remote power
Dry Contact Detection: 15 kOhms max, 1 mA 24V resistive
Audio detection: 3.3Vrms 400-1200 Hz
Mounting: Adhesive hook & loop tape or screws (supplied)
Color Options: Red, blue, and green
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